Privacy Policy

Last updated: June 28, 2026

This Privacy Policy explains how Stryder Tech LLC ("Stryder Tech," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit strydertech.com (the "Site") or use our IT support, automation, and repair services (the "Services").

Before publishing: confirm which analytics/cookie tools you actually run. Remove any sections that don't apply to how Stryder Tech operates. This is a strong, compliance-aligned draft, not legal advice; have counsel review before relying on it.

1. Who We Are

Stryder Tech LLC is an IT support, automation, and computer repair business serving businesses and home users in the Hagerstown, Maryland area and remotely. For any privacy question or to exercise your rights, contact us:

Email: admin@strydertech.com
Mailing address: Stryder Tech LLC, Hagerstown MD 21740
Phone: [[(xxx) xxx-xxxx]]

2. Information We Collect

Information you give us directly

Contact & inquiry details — name, email address, phone number, and the message or description of your tech need that you submit through our contact form or send us directly.
Service information — details you provide so we can deliver support, including device, account, network, and configuration information relevant to the work you ask us to perform.
Billing information — if you become a client, the details needed to invoice and accept payment. Card payments are handled by our payment processor; we do not store full card numbers. [[confirm processor, e.g. Stripe/Square]]

Information collected automatically

Device & usage data — IP address, browser type, device type, pages viewed, referring page, and timestamps, collected through standard server logs and, where enabled, analytics.
Cookies & similar technologies — see Section 6. [[If the Site currently uses no analytics or non-essential cookies, state that here and simplify Section 6.]]

We do not intentionally collect sensitive personal information (such as government IDs, health, biometric, or precise geolocation data) through the Site, and we ask that you not submit it through the contact form.

3. How We Use Your Information

To respond to your inquiries and provide quotes, support, and the Services you request.
To schedule, perform, and follow up on IT, automation, and repair work.
To process payments and keep business and accounting records.
To operate, secure, maintain, and improve the Site and Services.
To send service-related communications, and — only with your consent where required — occasional updates about our services.
To comply with legal obligations and to establish, exercise, or defend legal claims.

4. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We disclose information only as follows:

Service providers — vendors that host the Site, handle email, process payments, or provide analytics, acting on our instructions and bound to protect the data. [[list categories you actually use]]
Legal & safety — when required by law, subpoena, or to protect the rights, property, or safety of Stryder Tech, our clients, or others.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Know / Access — request the categories and specific pieces of personal information we hold about you.
Correct — request that we fix inaccurate personal information.
Delete — request that we delete personal information we collected from you.
Portability — request a copy in a portable format.
Opt out — of any sale, sharing for targeted advertising, or significant automated decision-making. (As stated above, we do not sell or share personal information for these purposes.)
Non-discrimination — we will not deny service or charge you differently for exercising these rights.

To exercise any right, email us at admin@strydertech.com. We will verify your request and respond within the timeframe required by applicable law (generally 45 days in the U.S.). You may use an authorized agent where the law permits.

U.S. state privacy laws

Residents of California, Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy laws in effect in 2026 have the rights described above under statutes such as the California Consumer Privacy Act (as amended by the CPRA). California residents may also request information about disclosures of personal information. Because we do not sell or share personal information for targeted advertising, no "Do Not Sell or Share My Personal Information" action is required, and we honor recognized opt-out preference signals (such as Global Privacy Control) where applicable.

EU/UK and other regions

If you are in the European Economic Area or the United Kingdom, our legal bases for processing are: performing a contract with you, your consent, our legitimate interests in operating and securing our business, and compliance with legal obligations. You may access, correct, delete, restrict, or object to processing, request portability, and lodge a complaint with your data protection authority. Where we transfer data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

6. Cookies & Analytics

The Site uses cookies and similar technologies that are strictly necessary to make it work, and may use [[analytics, e.g. Google Analytics / Plausible / none]] to understand how visitors use the Site. You can control cookies through your browser settings; blocking some cookies may affect how the Site functions. [[If you use no non-essential cookies, replace this section with a short statement to that effect.]]

7. Data Retention

We keep personal information only as long as needed for the purposes described here — to provide the Services, maintain business and tax records, resolve disputes, and meet legal obligations — after which we delete or anonymize it. Inquiry messages that do not become engagements are kept for a limited period and then removed.

8. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

The Site and Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, provide a more prominent notice. Your continued use of the Site after an update means you accept the revised Policy.

11. Contact Us

Questions about this Policy or your personal information? Email admin@strydertech.com or write to us at the address in Section 1.